Terms of Service
Squid Tech Solutions
Last Updated: March 7, 2026
Welcome to Squid Tech Solutions. These Terms of Service ("Terms") govern your use of our services and your interactions with businesses that use our communication systems. Please read these Terms carefully before using our services or contacting any business that uses our platform.
1. Acceptance of Terms
By using Squid Tech Solutions' services, accessing our platform, or contacting businesses that use our communication systems, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, you may not use our services. We reserve the right to modify these Terms at any time, and your continued use of our services following any modifications constitutes your acceptance of the updated Terms.
2. Description of Services
Squid Tech Solutions provides automated communication tools and services that enable businesses to:
• Respond to missed calls through automated text message callbacks
• Communicate with customers through SMS messaging systems
• Manage customer inquiries and support requests via text-based communication
• Automate business communication workflows and customer engagement
Our services are designed to improve business-customer communication and enhance customer service efficiency. The specific features and capabilities available may vary depending on the service plan selected by the business using our platform.
3. SMS Communications
When you contact a business that uses Squid Tech Solutions' communication systems, you may receive SMS (text) messages related to your inquiry or interaction. Please note the following important information:
Users may receive SMS messages related to their inquiries when contacting businesses that use our communication systems. Message frequency varies. Message and data rates may apply. Users may opt out at any time by replying STOP or request assistance by replying HELP.
By contacting a business that uses our services, you consent to receive SMS communications from that business through our platform. Standard message and data rates may apply based on your mobile service provider's plan. You are responsible for any charges incurred by your mobile carrier. To opt out of SMS communications, reply "STOP" to any message. To request assistance, reply "HELP" to any message. The business using our services will process your opt-out or assistance request accordingly.
4. SMS Messaging Terms
By providing your phone number and consenting to receive SMS messages, you agree to receive text messages from Squid Tech Solutions related to your inquiry, appointment scheduling, and customer support.
• Message frequency may vary.
• Message and data rates may apply depending on your mobile carrier plan.
• You can opt out at any time by replying STOP to any message.
• For help, reply HELP or contact us through our website.
• Mobile carriers are not liable for delayed or undelivered messages.
5. User Responsibilities
As a user of our services or a recipient of communications from businesses using our platform, you agree to:
• Provide accurate, current, and complete information when contacting businesses or using our services
• Use our services only for lawful purposes and in compliance with all applicable laws and regulations
• Not engage in any form of harassment, abuse, or misuse of the communication systems
• Not attempt to interfere with, disrupt, or damage the functionality of our services
• Not use our services to send spam, malicious content, or unauthorized communications
• Respect the intellectual property rights and privacy of Squid Tech Solutions and other users
Violation of these responsibilities may result in suspension or termination of your access to our services.
6. Age Requirement
• You must be at least 18 years old to use this website or submit your information through our contact forms.
7. Client Responsibilities
Businesses using Squid Tech Solutions' communication platform ("Clients") are responsible for:
• Obtaining proper, documented consent from customers before sending SMS messages through our platform
• Complying with all applicable telecommunications regulations, including the Telephone Consumer Protection Act (TCPA) and similar laws in their jurisdiction
• Ensuring that all communications sent through our platform are accurate, lawful, and not misleading
• Maintaining records of customer consent and opt-out requests
• Processing customer opt-out requests (STOP) and assistance requests (HELP) promptly and appropriately
• Using our services in a manner consistent with their privacy policy and terms of service
• Being solely responsible for the content and legality of all messages sent through our platform
Clients who fail to comply with these responsibilities may have their accounts suspended or terminated, and may be subject to legal liability.
8. Limitation of Liability
To the maximum extent permitted by law, Squid Tech Solutions shall not be liable for:
• Any damages, losses, or harm resulting from misuse or abuse of our services
• Interruptions, delays, or failures in communication services, including missed messages or delivery failures
• Any indirect, incidental, special, consequential, or punitive damages
• Loss of data, revenue, or business opportunities
• Third-party actions or content transmitted through our platform
• Any issues arising from a Client's failure to comply with applicable laws or regulations
While we strive to maintain reliable service, we do not guarantee uninterrupted or error-free operation of our platform. Users and Clients acknowledge that communication services may be subject to technical limitations and occasional outages.
9. Changes to Terms
Squid Tech Solutions reserves the right to modify, update, or change these Terms of Service at any time. We will notify users of significant changes by updating the "Last Updated" date at the top of this page and, where applicable, by sending notice to the email address associated with your account. Your continued use of our services following any modifications constitutes your acceptance of the updated Terms. If you do not agree with any changes, you may discontinue your use of our services. We encourage you to review these Terms periodically to stay informed of any updates.
10. Contact Information
If you have questions about these Terms of Service or need to contact Squid Tech Solutions, please reach out using the following information:
Company Name
Squid Tech Solutions
Phone Number
(631)-320-8264
By using Squid Tech Solutions' services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them. If you have any concerns or disputes regarding these Terms, please contact us using the information provided above.